Terms & Conditions
These Terms govern your relationship with the operator of jackpot-capital-ca.com ("jackpot-capital") and set out the legal obligations, rights, and conditions applicable to your use of this site and its services. Effective date: November 6, 2025.
Definitions
OBSERVE: Precise terminology is critical for legal clarity and user comprehension. EXPAND: Legal definitions are established for all key terms, with explicit and implicit meanings clarified. REFLECT: The following definitions apply throughout these Terms:
- Operator: The entity responsible for the management and operation of jackpot-capital-ca.com. As of November 6, 2025, the legal entity is not publicly specified, with ownership disputed (possible: Greavestrend LTD, GALACTIC AFFILIATE CO. LTD., or Quadgreen N.V.).
- User/Player: Any individual who accesses, registers with, or utilizes services on jackpot-capital-ca.com.
- Account: A registered user profile enabling access to real-money gambling and services on jackpot-capital-ca.com.
- Bet/Wager: A monetary or bonus-based risk placed by a Player on a game outcome, in accordance with site rules.
- Bonus: Any promotional credit, free spins, or incentive provided by jackpot-capital to Users, subject to specific conditions.
- Deposit: A transfer of funds by a User to their Account for gambling purposes.
- Withdrawal: A request by a User to transfer funds from their Account to an external financial instrument.
- KYC (Know Your Customer): Verification procedures requiring Users to submit identification and other documents to confirm identity, in compliance with applicable CA regulations and anti-money laundering standards.
- Live Casino/Chat: Real-time gaming and communication features offered on jackpot-capital-ca.com.
- Terms: This legally binding agreement between the User and the Operator, including all referenced policies (e.g., Privacy Policy).
Account Registration
OBSERVE: CA requires strict age and identity verification. EXPAND: KYC, accuracy of information, and account security are fundamental obligations. REFLECT: Registration processes ensure legal compliance and user protection.
- Eligibility Requirements:
- Only individuals aged 18 years or older, and legally permitted to gamble under CA law, may register an account.
- The Operator may request documentary proof of age and identity (e.g., government-issued ID, utility bill) at any stage.
- Registration Process:
- Users must provide accurate, complete, and up-to-date information during account creation, including valid email and contact details.
- Email verification is mandatory for account activation. The User must follow instructions sent to the provided address to confirm registration.
- KYC procedures must be successfully completed before deposits, withdrawals, or gameplay are permitted.
- User Obligations:
- Users are responsible for maintaining the confidentiality of their login credentials. Sharing, transferring, or allowing others to access your account is strictly prohibited.
- Any suspected unauthorized use must be reported immediately to info@jackpot-capital-ca.com or via the contact form at https://jackpot-capital-ca.com/contact.
- Providing false or misleading information may result in immediate account suspension or termination, with funds subject to forfeiture under CA law.
Regional Compliance Note: jackpot-capital-ca.com enforces age and identity checks in line with CA provincial and federal regulations to prevent underage and unauthorized gambling.
Betting & Gameplay Rules
OBSERVE: Transparent rules for betting and conduct are mandatory. EXPAND: Minimum/maximum bets, bet cancellations, and behavioral standards are detailed. REFLECT: The following rules apply to all Users engaging in real-money play or live interactions.
- Bet Placement:
- All bets must meet the minimum and not exceed the maximum limits specified per game. These limits are published within each game interface and may be amended by jackpot-capital at its discretion.
- Bets may only be placed through the User's registered account on jackpot-capital-ca.com. Third-party betting or pooled accounts are strictly prohibited.
- Bet Modification & Cancellation:
- Bets are considered final once confirmed by the system and cannot be modified or canceled, except in the case of technical errors or system malfunctions at the discretion of the Operator.
- If a wager is affected by a technical failure or interruption, jackpot-capital may void the bet and refund the stake at its sole discretion, with all decisions final and binding.
- Conduct in Live Casino & Chat:
- Users are required to engage respectfully in all live casino, chat, or multiplayer environments. Insults, hate speech, harassment, fraud, collusion, or any disruptive behavior are strictly prohibited.
- Violation of conduct rules may result in immediate removal from chat, account suspension, or permanent ban, with legal recourse reserved under CA law.
Regional Compliance Note: jackpot-capital-ca.com enforces fair play and anti-collusion measures consistent with CA gaming regulatory standards.
Bonus Terms
OBSERVE: CA law requires transparency in bonus conditions and the prevention of misleading promotions. EXPAND: Wagering requirements, prohibited actions, and promotional stacking policies are comprehensively defined. REFLECT: All bonus offers are subject to the following legally binding terms:
- Bonus Activation & Wagering Requirements:
- Bonuses are credited in accordance with specific promotional terms published on jackpot-capital-ca.com. Users must opt-in or enter the relevant code, as applicable.
- All bonuses are subject to a minimum wagering requirement (specified per offer, but not less than 30x bonus amount) before withdrawal of bonus funds or associated winnings is permitted.
- Wagering must be completed within the timeframe stated in the promotion. If no timeframe is specified, a default period of 30 days from activation applies.
- Prohibited Games/Actions:
- Not all games contribute equally to wagering requirements. Excluded or restricted games are listed within the promotional terms.
- Bonus abuse, fraudulent play, or attempts to circumvent system restrictions (e.g., using VPNs, multiple accounts) will result in forfeiture of bonus and winnings, and may lead to account suspension or termination.
- Promotion Stacking & Combination:
- Only one bonus or promotion may be active per account at any given time, unless explicitly authorized by jackpot-capital.
- Combining multiple promotions or transferring bonuses between accounts is prohibited.
Legal Obligation: All bonus terms are enforced in alignment with CA consumer protection and advertising standards, with full disclosure and fair treatment guaranteed to all Users.
Payments & Withdrawals
OBSERVE: Secure, transparent payment methods and compliance with anti-money laundering (AML) standards are essential. EXPAND: All methods, limits, fees, and refund policies are outlined in detail. REFLECT: jackpot-capital-ca.com implements the following payment terms:
- Deposit & Withdrawal Methods:
- Accepted payment methods include major credit/debit cards, e-wallets, and select cryptocurrencies, subject to availability in CA. A full list is available in the cashier section of jackpot-capital-ca.com.
- The Operator reserves the right to amend available payment methods without prior notice to comply with CA regulatory requirements or banking policies.
- Limits & Fees:
- Minimum and maximum limits per transaction are specified on the cashier page. jackpot-capital may enforce additional cumulative limits per day, week, or month to comply with CA responsible gambling regulations.
- All deposits and withdrawals may be subject to processing fees as disclosed prior to transaction confirmation. jackpot-capital is not liable for fees imposed by third-party payment providers or currency conversion costs.
- Processing Times:
- Deposits are generally processed instantly. Withdrawals are subject to internal review, with standard processing times of up to 72 hours. Extended delays may occur during KYC verification or in case of suspicious activity, as required by CA AML regulations.
- Refunds & Bonus Reversals:
- Refunds of deposited funds or reversal of bets/bonuses are only permitted in case of technical errors, unauthorized activity, or as mandated by law.
- jackpot-capital reserves the right to refuse or reverse any payment or withdrawal if fraudulent activity is suspected or regulatory compliance cannot be verified.
Regional Compliance Note: jackpot-capital-ca.com adheres to all CA financial transaction regulations, including mandatory AML and KYC review prior to processing withdrawals.
Limitation of Liability
OBSERVE: CA law requires clear liability limitations and consumer protection disclosures. EXPAND: Operator obligations, exclusions, and maximum compensation are specified. REFLECT: jackpot-capital's liability to Users is defined as follows:
- Operator Obligations: jackpot-capital is committed to fair gaming, the accuracy of results, and the secure operation of jackpot-capital-ca.com. All games are subject to randomization and periodic fairness evaluations.
- Exclusions of Liability: jackpot-capital accepts no responsibility for losses or damages arising from:
- Technical failures, interruptions, or errors beyond its reasonable control, including system downtime and third-party network disruptions.
- Unauthorized access to or use of User accounts due to User negligence (e.g., password disclosure).
- Acts or omissions of third-party service providers, including payment processors or software suppliers.
- Maximum Compensation: In no event shall jackpot-capital's liability to any User exceed the amount of the wager or bet placed in relation to the disputed game or transaction.
Legal Protection: These limitations do not affect your statutory rights as a consumer under CA law.
Intellectual Property Rights
OBSERVE: CA copyright law requires express notice of intellectual property protections. EXPAND: All content, software, and trademarks are protected. REFLECT: Users are subject to the following restrictions:
- Copyright & Trademark Notice: All content, graphics, software, and branding on jackpot-capital-ca.com are the exclusive property of the Operator or its licensors.
- Prohibited Uses: Copying, reproducing, distributing, modifying, reverse engineering, or creating derivative works from any part of jackpot-capital-ca.com without express written permission is strictly prohibited.
- Legal Enforcement: Infringement of intellectual property rights may result in legal action, including claims for damages under CA law.
Privacy & Data Protection
OBSERVE: CA privacy laws require explicit reference to data processing practices. EXPAND: All personal data is managed per the site's Privacy Policy. REFLECT: By using jackpot-capital-ca.com, you acknowledge and agree that all information provided is processed in accordance with the Privacy Policy. For inquiries or concerns, contact info@jackpot-capital-ca.com.
Changes to Terms
OBSERVE: Users must be informed of material changes in a clear and timely manner. EXPAND: Notification methods and user rights in case of disagreement are clarified. REFLECT: The following procedures apply:
- Notification: jackpot-capital will notify Users of material changes to these Terms via email (to the address registered on the Account), or by prominent banner notice on jackpot-capital-ca.com.
- User Options: Continued use of the site after such notice constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of jackpot-capital-ca.com and may request closure of your Account.
Legal Obligation: All changes will be dated and archived for transparency in compliance with CA consumer protection legislation.
Termination & Suspension
OBSERVE: CA law requires fair process in account closure and refund of funds. EXPAND: Grounds, procedure, and user notification are detailed. REFLECT: The following conditions apply to account suspensions and terminations:
- Grounds for Termination/Suspension:
- Breach of these Terms, suspected fraud, bonus abuse, or provision of false information.
- Legal or regulatory requirements, including requests from CA authorities, or in cases where continued operation is deemed unlawful or unsafe.
- Procedure:
- jackpot-capital will make reasonable efforts to notify Users of suspension or termination via the registered email address or phone number.
- Outstanding funds, subject to successful KYC and regulatory review, will be returned to the User via the original payment method, unless prohibited by law or if funds are deemed to be proceeds of fraud or other unlawful activity.
- In cases of permanent exclusion, the User may appeal the decision by contacting info@jackpot-capital-ca.com and providing supporting documentation.
Legal Obligation: jackpot-capital-ca.com adheres to CA fair treatment and consumer protection standards in all account closure or suspension actions.
Governing Law & Jurisdiction
OBSERVE: Legal clarity is required for applicable law, jurisdiction, and dispute resolution. EXPAND: CA law is the default, but lack of clear licensing must be disclosed. REFLECT: The following applies:
- Applicable Law: These Terms and all related matters are governed by the laws of the province of Ontario and the applicable federal laws of Canada, unless otherwise required by local law.
- Jurisdiction: Disputes are subject to the exclusive jurisdiction of the courts of Ontario, Canada. Where permitted, Users and the Operator may agree to resolve disputes through binding arbitration in Toronto, Ontario, prior to court proceedings.
- Dispute Resolution: Users are encouraged to contact customer support at info@jackpot-capital-ca.com to resolve any complaints. If unresolved, Users may seek further redress with local consumer protection authorities in CA.
- Regulatory Note: As of November 6, 2025, jackpot-capital-ca.com operates without a verifiable gaming license in CA; Users assume all risks associated with engaging with unlicensed operators. The Operator's legal entity and license status may be updated at any time, and Users will be notified of any changes affecting legal rights or regulatory protections.
Contact Information
OBSERVE: Accurate, accessible contact information is a legal requirement. EXPAND: All available support channels and legal contact points are provided. REFLECT: For all inquiries, complaints, or legal correspondence, Users may contact jackpot-capital as follows:
- Email (Support & Legal): info@jackpot-capital-ca.com (CRITICAL: main support and legal correspondence)
- Phone (Support):
- 1-800-571-7009 (US/International)
- 1-678-349-0095 (International)
- Online Contact Form: https://jackpot-capital-ca.com/contact
- Live Chat: Available at https://jackpot-capital-ca.com/livechat
- Websites: jackpot-capital-ca.com; jackpotcapital.eu
- Mailing Address: Not specified. Users requiring written correspondence should request the current legal mailing address via email.
Responsible Contact: Logan Clarke (Customer Support & Legal Inquiries)
Regional Compliance Note: jackpot-capital-ca.com commits to responding to all support and legal inquiries in accordance with CA consumer protection timelines and standards.